Privacy Policy
Effective date: November 5, 2026
This Privacy Policy applies to Price Your Windows at priceyourwindows.com (the “Site”, “we”, “us”, “our”). It explains what personal information we collect, why we collect it, how long we keep it, and the choices and rights you have.
The Site is intended for adults in the United States who are planning to replace windows or doors.
The short version
- You can get an estimate without an account and without giving us your name, email, or phone number.
- We collect contact details only when you choose to give them to us, for example to save your estimate or to ask about your project.
- We use Google Analytics to understand how people use the Site. You can turn it off at any time with Cookie settings in the footer. If your browser sends a Global Privacy Control signal, we turn it off automatically.
- We do not sell or share your personal information, and we do not use it for targeted advertising.
- Our partners pay us — you don’t.
1. Information we collect
Information you give us
- Project details: your ZIP code, the types and number of windows and doors, sizes, materials, options, services you are interested in, and your timeline.
- Contact details: your name, email address, and, if you choose, your phone number.
- Saved estimates: your email address and the 4-digit PIN you create to protect access to your saved estimates.
- Photos: pictures of your windows or doors, if you upload them.
- Messages: what you write to our estimate assistant, where this feature is available.
- Consent records: what you agreed to, the exact text and version you saw, and when.
Information collected automatically
- Cookies and local storage that keep your estimate and your session working (see section 4).
- Device and connection data: IP address, browser type, device type, and operating system. We use this to keep the Site secure, to stop abuse, and to limit automated traffic.
- Usage data: pages you visit, actions you take in the estimate tool, the page that referred you to the Site, and campaign tags in the link (for example, UTM parameters).
- Analytics data collected by Google Analytics (see section 4).
We do not ask for, and you should not send us, sensitive information such as Social Security numbers, financial account numbers, or health information.
2. How we use information
We use personal information to:
- calculate, show, save, and restore your estimate;
- send you the emails you ask for, such as your estimate, a link to it, or a PIN reset;
- respond to your requests and questions about your project;
- understand how the Site is used and improve our content, prices, and tools;
- keep the Site secure, prevent fraud, spam, and abuse, and enforce our Terms of Use;
- comply with the law and protect our rights.
3. How we disclose information
We disclose personal information only:
- To service providers that work for us under contracts that limit how they can use it: website hosting, data storage, and email delivery (Cloudflare), bot protection (Cloudflare Turnstile), and analytics (Google Analytics). Where the estimate assistant or photo hints are available, the providers that process your messages and photos for us act on our behalf only.
- When the law requires it, or to protect the rights, safety, and property of our users, of us, or of others.
- In a business transfer, such as a merger or sale of assets, subject to this Privacy Policy.
- When you ask us to, or with your consent.
We do not sell or share personal information, as those terms are defined in the California Consumer Privacy Act, and we do not process personal information for targeted advertising. We have not done so in the past 12 months. If this ever changes, we will update this Privacy Policy first, and we will not send your contact details to any installer or other company without your separate consent that names that company.
4. Cookies, local storage, and analytics
Cookies that make the Site work
These cookies are set by the Site itself. The estimate tool cannot remember your project without them, so they cannot be turned off in Cookie settings. You can block them in your browser; the estimate will then work only until you close or reload the page.
| Name | Purpose | Lasts up to |
|---|---|---|
__Host-cw_visitor |
Recognizes your browser so we can restore your estimate. | 400 days |
__Host-cw_session |
Keeps your current estimate and your access to it. | 400 days |
__Host-cw_saver |
Remembers that you entered your PIN on this device, so you don’t need to enter it again. | 400 days; the trusted-device access itself ends after 90 days |
How long your estimate is kept on our side is described in section 5; a cookie alone does not keep data alive.
Local storage
Your browser also stores your light or dark theme choice and an unsent draft of your text. This information stays on your device and is not sent to us.
Bot protection
When you save an estimate or submit a form, Cloudflare Turnstile checks that the request comes from a person and not from an automated program. It processes device and connection data for this purpose only.
Google Analytics
We use Google Analytics 4 to see, in aggregate, how visitors use the Site — for example, which pages they read and how far they get in the estimate tool. Google Analytics uses cookies such as _ga and _ga_<ID>, which last up to 13 months.
We have set up Google Analytics so that Google acts as our service provider: Google signals and ads personalization are turned off, the analytics data is not linked to any advertising account, and Google Analytics does not log or store IP addresses. We keep analytics data for 14 months.
Your choice: open Cookie settings in the footer to turn Google Analytics off in your browser. If your browser sends a Global Privacy Control (GPC) signal, we treat it as a request to turn Google Analytics off and do not load it. You can also install the Google Analytics opt-out browser add-on.
Do Not Track: browsers send “Do Not Track” signals in different ways and there is no common standard for them, so we do not respond to them. We do honor Global Privacy Control as described above.
5. How long we keep information
| Information | How long |
|---|---|
| An estimate that is not saved to an email | 30 days after your last activity |
| An estimate saved to your email, its link, and your PIN | 24 months after you last opened or changed any estimate saved to that email, or until you delete it or ask us to delete it |
| An email address with no saved estimates | Deleted within 1 day |
| Trusted-device access after you enter your PIN | 90 days |
| Photos attached to an estimate | Deleted together with the estimate |
| Contact details you send about your project | 24 months after your last activity, or until you ask us to delete them |
| Consent records | As long as the data they cover, and as long as we need them to show that we had your consent |
| Security and rate-limit records | Up to 30 days |
| Google Analytics data | 14 months |
We may keep information longer when the law requires it or to resolve a dispute.
6. How we protect information
We use encrypted connections (HTTPS), access controls, and limits on the number of attempts to enter a PIN. Links to saved estimates carry their access token in a part of the address that is not sent to our servers. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please keep your PIN and the links in your emails private.
7. Your choices
- Emails: every estimate email has an unsubscribe link. PIN reset and security emails are sent only when needed and are not marketing.
- Analytics: Cookie settings in the footer, or a Global Privacy Control signal (see section 4).
- Cookies: you can block or delete cookies in your browser settings.
- Your estimates: you can delete a saved estimate on your estimates page.
8. Your privacy rights
Depending on the state you live in — including California, Colorado, Connecticut, Virginia, Texas, Oregon, and other states with consumer privacy laws — you may have the right to:
- know and access the personal information we have about you, and receive a copy in a portable format;
- correct inaccurate personal information;
- delete your personal information;
- opt out of the sale or sharing of personal information, of targeted advertising, and of profiling that produces legal or similarly significant effects. We do none of these;
- not be discriminated against for using your rights.
How to make a request: email us at privacy@priceyourwindows.com from the email address you used on the Site, or tell us that address. To protect you, we confirm the request through that email address before we act on it. We answer within 45 days and will tell you if we need more time, as the law allows.
Authorized agents: someone you authorize may make a request for you. We may ask for proof of the authorization and confirm the request with you directly.
Appeals: if we decline your request, you may appeal by replying to our answer or by emailing privacy@priceyourwindows.com with “Appeal” in the subject line. We will respond within the time required by your state’s law. If you are not satisfied with the result of the appeal, you may contact your state attorney general.
9. Information for California residents
In the past 12 months we collected the following categories of personal information, from you and from your device, for the purposes described in section 2. We disclosed each category to service providers only (section 3), and we did not sell or share any of them.
| Category (CCPA) | Examples |
|---|---|
| Identifiers | Name, email address, IP address, cookie identifiers |
| Customer records (Cal. Civ. Code § 1798.80(e)) | Name, phone number |
| Commercial information | The windows, doors, and services you are interested in |
| Internet or other electronic network activity | Pages visited, actions in the estimate tool, referring page |
| Geolocation data | ZIP code (not precise geolocation) |
| Audio, electronic, visual, or similar information | Photos you upload |
| Sensitive personal information | Your email address together with the PIN that protects your saved estimates |
We use sensitive personal information only to give you access to your saved estimates and to keep them secure, as permitted by law. We do not use it to infer characteristics about you.
Shine the Light: we do not disclose personal information to third parties for their own direct marketing purposes.
10. Children
The Site is not directed to children, and we do not knowingly collect personal information from anyone under 16. If you believe a child has given us personal information, contact us and we will delete it.
11. Changes to this Privacy Policy
When we change this Privacy Policy, we will post the new version on this page and update the effective date. If a change is material — for example, if we start sharing contact details with installers — we will tell you on the Site before the change takes effect and, where the law requires, ask for your consent.
12. Contact us
Email: privacy@priceyourwindows.com